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190
Flemingfield Road ¨
McLeansville,
NC 27301 ¨
brian@brian-gaster.com
¨
(919) 824-1153
Property Manager experienced in marketing, operations, collections, unit turnover, project management and maintenance. Effective management and turnaround of distressed properties using a “whatever it takes” approach and maintaining a staff that is extremely customer focused.
¨ Ability to exceed timing and budget constraints on all capital projects and unit turnover.
¨ Experience includes Student Housing, Commercial, Conventional, Tax-Credit Properties and Single-Family.
¨ Achieved combined 95%+ occupancy over career through inventive marketing strategies.
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Professional Experience
LINCOLN PROPERTY COMPANY, Dallas, Texas 2003
Business Manager, The Belmont at Duke, Durham, North Carolina (February 2004 - Present)
¨ Prepare University student friendly marketing calendar to insure 100% Fall 2004 occupancy.
AMERICAN CAMPUS COMMUNITIES, Austin, Texas 2002-2003
General Manager, The Village on University, Tempe, Arizona (February 2003 – October 2003)
¨ Achieved 918 bed unit turnover within 22 day window with budget savings exceeding $60,000.
¨ Assessed needs recruited, hired and trained new staff insuring solid property turnaround.
¨ Qualify and negotiate vendor contracts to incur 15% in budget savings and increase quality of services.
¨ Created and implemented first corporate policies and procedures including: Health and Safety Plan, Marketing Plan, Unit Turnover Plan and Key Control Plan.
¨ Scored 91 on corporate maintenance audit vs. 45 the previous year. Company average is 83.
General Manager, Village at Chandler Crossings, East Lansing, Michigan (October 2002 – February 2003)
¨ Pre-leased property to 60% occupancy by February 2002 with August 2002 move-in date.
¨ Initiated dialogue with Michigan State University Dean of Students Office allowing transfer of student discipline issues to The University Level. Plan to directly decrease level of student damage and liability to property.
¨ Worked with local police department planning meetings with 5 area apartment communities educating apartment managers on the discipline of college students living in area apartments.
COMMUNITY MANAGEMENT CORPORATION, Winston-Salem, North Carolina 2002-2002
Regional Manager (February 2002 – October 2002)
¨ Oversaw corporate portfolio of 14 apartment communities in North Carolina and Virginia; communities consisting of Section 8, Conventional Tax Credit, HUD 202 and other low-income housing programs.
¨ Analyzed and developed property budgets to fulfill difficult constraints of state and federal agencies.
ALLEN & O’HARA EDUCATION SERVICES, Memphis, Tennessee 1995-2001
General Manager, University Square, Chapel Hill, North Carolina (May 2001 – November 2001)
¨ Managed all aspects of $1.5 Million, 30 project capital improvement plan during three months at Granville Towers. All projects completed within budget and strict time limitations.
Assistant General Manager, Granville Towers, Chapel Hill, North Carolina (January 2001 – May 2001)
¨ Enhanced web portal, allowing secured monthly rental payments through web site; reducing delinquencies.
¨ Plan and compose Corporate Resident Assistant Handbook for all company properties.
South Tower Manager, Granville Towers, Chapel Hill, North Carolina (August 1998 – January 2001)
¨ Established Web presence allowing 50%+ of all housing applications to be transmitted through the web portal. Marketing costs immediately slashed and housing applications more efficiently processed.
¨ Principal contact for 1400+ property connectivity upgrade which included; connection to University Network, completion within 3 weeks and resolving all user connectivity issues within 48 hours.
¨ Increased conference business 15%+ yearly by reducing down time on rooms and securing new groups.
Manager, GranCafe, Chapel Hill, North Carolina (August 2000 – December 2000)
¨ While maintaining South Tower Manager Position, achieved first two profit months at eatery.
¨ Establish Web presence allowing online ordering, directly attributable for increased revenue.
Assistant Tower Manager, Granville Towers, Chapel Hill, North Carolina (May 1998 – August 1998)
Resident Assistant, Granville Towers, Chapel Hill, North Carolina (January 1997 – May 1998)
Kitchen Assistant, Granville Towers, Chapel Hill, North Carolina (August 1995 – May 1997)
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Education
& Licenses
MBA Candidate, Elon University - Love School of Business, 4.0 GPA
BA, Management and Society, The University of North Carolina at Chapel Hill, 1998
North Carolina Real Estate Broker, 2001